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Frequently Asked Questions

Print Options

You can buy prints directly from this website. 

You can also buy printed work through Altus Fine Art

Digital copies are not available. 

Custom sizes, and custom prints packages are available. Please email me for information. 

Commission and Fine Art Photography sessions are available on a case by base basis. 

There are a few images under exclusive contract with Deseret Book, so they must obtained  in their store. 

"Joyful Day", "Enlightened", "Sweet Promises of God", and "The Field is White,". Some are not currently available. 

 

I need my print right NOW! Can I rush it?

 

Yes, rush options are available.

What are your hours of operation?

Monday-Friday 8-5 please email me at mandyjanedesigns@hotmail.com.

What is the average turn around time?

We endeavor to complete all orders within 5 business days, wait times may be extended depending on the content of your order and during busier periods. Visit our shipping page for more info.

Paper- 1-3 business days

Canvas - 3-4 business days

Metal - 5 business days

Framed - 3-5 business days

There is always the option to rush your print for a fee. The fee amount will appear in your cart.

What are my shipping  and return options?

Shipping will be calculated in your shopping cart. If there is any damage, please save your information, take a picture, and email me at mandyjanedesigns@hotmail.com so we can order a replacement. 

How do you package my order?

Depending on what your order consists of, we will put rolled paper and canvas in secure shipping tubes, while stretched canvas and framed pieces are protected with cardboard corners, bubble wrap, craft paper, and a secure shipping box.

What type of glass do you use for framing?

 We use a 2 mil clear plexi-glass. It is ideal for safe shipping and blocks 66% of harmful UV light.

Will a paper print look similar to a canvas print?

Color will remain consistent over all of our media types.

What are the papers really like? Can you describe them to me.

Please visit our print media page for detailed descriptions of our media types. If you would like more info, feel free to come into our store front to see the substrates in person.

Can I print bigger than what the website says?

Yes, but we suggest loose canvas or loose paper prints if you are planning on shipping. In store pick-up maximum size is 54”x100’

What are my finish options for canvas and what are they like? Do you always coat the canvas? Do you coat loose canvas?

 We will always coat canvas for protection, stretched or loose canvas. 

 

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This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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